Need Wheelchair Transport but Unsure What Time You’ll Be Ready to Return?
Appointments and outings don’t always finish on schedule. Here’s how to plan your return transport when you cannot give an exact pickup time.

Not Sure When You’ll Be Ready to Return?
Appointments can run late, and outings don’t always have a set finishing time. When booking your wheelchair transport, let us know if your return time is uncertain. Our team can explain whether a “time to be advised” return is available and how to arrange collection.
Keep Us Updated During Your Day
Contact our booking team once you have a clearer idea of when you’ll finish. Return pickups depend on a suitable vehicle being available, so giving notice helps us coordinate your journey. If an agreed pickup time needs to change, please let us know as early as possible.
Confirm Where We’ll Collect You
Share your exact pickup location, including the building name and accessible entrance. Tell us if your destination, passenger numbers or equipment have changed since the outward trip. To discuss your return journey, call Accessible Wheelchair Transport Sydney on 02 9669 9390.
Need Assistance or Have Feedback?
We are committed to providing reliable and professional customer service. If you have questions about an upcoming booking, require additional assistance or would like to provide feedback after your journey, our customer support team is available to help.